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Customer data management
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41	Utilizing Technology for Operational & Process Improvement Contractors, Insurers & TPAs Conflict or Cooperation? Presented by Add to Reading List Source URL: www.iicrc.org Language: English - Date: 2016-04-19 14:22:18 Data management Information technology Business Professional studies Information technology management Workflow technology Management Customer experience management Customer relationship management Business process management Business intelligence Data mining
42	Case Study Accelerating Client Onboarding at a Global Banking & Financial Services Company Delivering client-centered, personal service through streamlined administration and improved visibility into customer information Add to Reading List Source URL: www.ness-ses.com Language: English - Date: 2016-07-19 01:26:16 Marketing Business process management Information technology management Onboarding Organizational behavior Pegasystems Business Data onboarding N8 Identity
43	The AgentsAlly™ Productivity Platform is a business-‐oriented approach to the technology challenges faced by today’s enterprises. Today’s enterprises are captivated by the promises of “the Cloud”, multi- Add to Reading List Source URL: www.imprezzio.com Language: English - Date: 2016-04-29 18:43:21 Computing Information technology management Software engineering Enterprise application integration Software architecture Web services Enterprise architecture Data management Mashup Salesforce.com Customer relationship management Service-oriented architecture
44	Onboarding for CrossChannel Marketing Reach the same consumers across channels and devices You want to execute seamless campaigns that span a THE PROBLEM: combination of email, direct mail, display, search, video, Add to Reading List Source URL: 40huuk1e5l5qxr2m59m9x88c.wpengine.netdna-cdn.com Language: English - Date: 2015-09-16 20:25:00 Economy Marketing Business Customer experience management Multichannel marketing Customer experience Data onboarding
45	C ASE STUDY: SCRIPPS NETWORKS Challenge Scripps’ old process was inefficient. That’s why they set out to find a CRM system that could centralize its data, allow the Add to Reading List Source URL: www.infinityinfo.com Language: English - Date: 2015-12-29 05:38:31 Marketing Business Economy Customer experience management Infor Customer relationship management
46	Enterprise Data Record Level Semantic Model of Enterprise Content By Ed Green, Ph. D. Chief Technology Officer Add to Reading List Source URL: www.unspsc.org Language: English - Date: 2012-12-05 10:02:53 Economy Business Information technology Data management Information technology management Business intelligence Data warehousing Manufacturing Data warehouse Database Data quality Customer relationship management
47	QuickBooks Advanced Reporting Exercises Monday, November 02, 2015 Exercise #1: Sales by City, Job Type and Customer Dashboard Objective – Create an interactive dashboard that allows you to explore how different Add to Reading List Source URL: s3-us-west-1.amazonaws.com Language: English - Date: 2015-12-08 19:48:19 Software User interface techniques Data management SQL keywords Data analysis Infographics Microsoft Office Pivot table Double-click Null Point and click Form
48	Johnston & Murphy: Customer Experience Redefined by Data SITUATION In 2014, industry analyst Scott Brinker released his annual Marketing Technology Landscape, a roundup Add to Reading List Source URL: www.customerportfolios.com Language: English - Date: 2015-06-08 15:27:06 Marketing Economy Business Customer experience management E-commerce Customer relationship management Conversion marketing Customer experience Personalization Analytics Marketing operations Personalized marketing
49	Retail www.cercia.ac.uk Cercia provides access to a wide range of solutions for the retail and service sectors. Our focus is on intelligent decision-making, taking into account customer behaviour as revealed by our adva Add to Reading List Source URL: www.cercia.ac.uk Language: English - Date: 2006-02-06 06:42:16 Customer experience management E-commerce Marketing Customer relationship management Electroencephalography Computational intelligence Data analysis Data mining
50	An Empirical Examination of the Service-Profit Chain Using Individual Customer Level Data Rakesh Niraj, Anand Kumar Jaiswal and Piyush Kumar Sinha KEY WORDS: Service-Profit Chain; Marketing Activities; Customer Perceptio Add to Reading List Source URL: www.cfr-iima.org Language: English - Date: 2009-09-09 03:29:31 Marketing Consumer behaviour Business Customer satisfaction Distribution Supply chain management E-commerce Service quality Serviceprofit chain Profit Supply chain Customer profitability